Support

AllTechSolution provides Support for customers in line with our product offers and services. under warranty.

Answers to common questions related to Support are available here, including the support software of our products.

Also, we our Technical Support Program (i.e. maintenance contract) are offered as a subscription for the duration of the agreed Maintenance Period.

Biometric - Fingerprint

Fingerprint Readers Types There are 4 types of fingerprint readers that exist today. These are: Capacitive readers, reads fingerprint using capacitors that provides electrical current that forms an image of the fingerprint. It is  expensive than optical readers. Capacitive reader requires a real fingerprint shape rather than only a visual image, but slow in identification compared to optical readers.Optical readers incorporates a sensor that takes a snapshot image of the fingerprint.

Knowledge Base: What is Anti-Passback?

Anti-passback system is a feature of access control system that prevents an authorized user to go in more than once, (or go out more than once) of a security controlled area. As a rule, a corresponding “IN” must have a matching “OUT” from the system. However, an access control system equipped with anti-passback must check the door if it was opened after authentication, otherwise, the record must be deleted automatically

Support

AllTechSolution provides Support for customers in line with our product offers and services. Answers to common questions related to Support are available here, including the support software of our products. Also, we our Technical Support Program (i.e. maintenance contract) are offered as a subscription for the duration of the agreed Maintenance Period. Call us up or click our “Contact Page” to connect with us.